Hospitality Basics authored by Teg Brar, MSc. visits the fundamental essentials of customer experience and business success. Values such as word of mouth and reputation that were held in high regard in the past are once again proving to be the fundamental pillars of business. As we bid farewell to the broadcast era and enter the conversation age it has never been more important to get the customer service basics right. Teg Brar embraces and integrates the values of trust, promise and purity at one of the best Thai Restaurants in Vancouver and demonstrates his passion for business leadership in the 21st century.